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Delete your account & data

My Town 360 · Operated by Willow Rain Company LLC

This page is the public data-deletion page for My Town 360. You can delete your account — and the data tied to it — at any time, in the app or by email. This page explains exactly what happens, step by step. See also our Privacy Policy (including the 7-day rule) and Terms of Service.

What deletion does

  1. Soft-delete + sign-out everywhere, immediately. The moment you confirm deletion, your account is marked deleted and all of your sessions are revoked — you are signed out on every device.
  2. 7-day grace period. Changed your mind? Sign back in within 7 days and the deletion is cancelled and your account restored. This protects you if the deletion was a mistake or not really you.
  3. Hard purge after 7 days. If the grace period passes, your data is permanently deleted: your account info, your profile, posts, comments, Thanks, messages, and listings you own, plus your underlying authentication record. This cannot be undone. A record that a deletion happened is kept only as an anonymous count — no name, no email, no account ID.

Session logs are on the same clock for everyone: they are automatically deleted after 7 days whether or not an account is deleted — so after a deletion completes, your session logs are gone within 7 days at the latest.

Delete in the app (if you can sign in)

  1. Open My Town 360.
  2. Tap your profile avatar (top right) to open Your profile.
  3. Choose Delete account.
  4. Read the summary and confirm. Your sessions are revoked immediately and the 7-day grace period starts.
  5. To cancel, simply sign back in within 7 days.

Launch-phase note: sign-in currently ships honest-disabled until the owner confirms the final sign-in method, so accounts are not open yet and — until they are — there is no account data on our servers to delete. When accounts open, the in-app steps above are the path, and this page will stay the public record of them. If you believe you do have an account, use the email route below.

Delete by email (if you are signed out)

If you cannot sign in — for example you lost access to your sign-in email — you can still request deletion:

  1. Email willow.rain.llc@gmail.com with the subject "Delete my My Town 360 account."
  2. Send it from, or tell us, the email address your account was created with, so we can match the request to the right account. If you cannot email from the account's address, say so in the message — we will verify your identity another reasonable way before anything is deleted.
  3. We may ask a short verification question to make sure the request is really from the account owner — we will never ask for your password.
  4. Once verified, we apply the same flow: soft-delete + sessions revoked immediately, 7-day grace (cancel by signing in), then hard purge. We will confirm by email when the request is received and again when the purge is complete.

Email a deletion request

What about data on your device?

The app also keeps a local copy of the feed and your neighborhood choice in your browser's local storage. Account deletion removes your server-side data; to remove the local copy as well, clear your browser's site data for this site. Deleting the app or clearing your browser alone does not delete a server-side account — use one of the routes above.

Questions

Anything unclear about deletion or your data, email willow.rain.llc@gmail.com.